Refund policy
We want you to feel confident purchasing from Effit Life. Eligible products may be returned within 30 days of delivery for a refund.
Return eligibility
To qualify for a return, the product must be:
- Unused, unfilled, and unwashed
- In its original condition
- Returned with all caps, seals, links, accessories, instructions, and packaging
- Accompanied by proof of purchase
For hygiene and product-safety reasons, products that have been filled with water, ice, or another substance cannot be returned unless they arrived damaged or defective.
Items showing signs of use, damage, modification, improper storage, or missing components may be refused.
Starting a return
To request a return, contact us within 30 days of receiving your order at:
info@effitliving.com
Please include:
- Your name
- Order number
- Reason for the return
- Photos of the product and packaging, when requested
Do not send a product back before your return request has been approved. Returns sent without authorization may not be accepted.
Free return shipping
Effit Life provides a prepaid return-shipping label for eligible returns within the United States.
The item must be packaged securely using its original packaging when possible. Effit Life is not responsible for damage caused by inadequate return packaging.
Free return shipping does not apply to:
- Returns sent without authorization
- Products that do not meet the eligibility requirements
- International orders
- Packages returned because an incorrect or incomplete address was provided
- Orders refused at delivery
Damaged, defective, or incorrect products
Please inspect your order after delivery. Contact us promptly if your product arrives damaged, defective, incomplete, or different from what you ordered.
Send your order number and clear photos showing the issue. Once reviewed, we may provide a replacement, refund, or another appropriate resolution at no additional cost.
Do not use a product that appears damaged, punctured, improperly sealed, or defective.
Refunds
Once we receive and inspect your return, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method. Please allow up to 10 business days for us to process the refund. Your bank or card provider may require additional time to post it to your account.
Original shipping charges, expedited-shipping fees, and international duties or taxes are not refundable unless the return resulted from an Effit Life error or a defective product.
Exchanges
We do not currently process direct exchanges. To purchase a different product or color, return the eligible item for a refund and place a new order.
Final-sale items
Products clearly marked Final Sale at the time of purchase cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.
Final-sale items may include:
- Clearance products
- Discontinued products
- Promotional items specifically marked Final Sale
- Gift cards
Order cancellations
Contact us as soon as possible if you need to cancel or change an order. We cannot guarantee cancellation after an order has been submitted.
Once an order has entered processing or has been shipped, it cannot be canceled. You may request an eligible return after delivery.
Return abuse
Effit Life reserves the right to refuse returns involving suspected fraud, excessive return activity, altered products, missing parts, or misuse of this policy.
Contact us
Questions about returns can be sent to:
Effit Life Customer Support
Email: info@effitliving.com
Business address: 87 Evening Sun, Irvine, CA 92620
Do not mail returns to this address unless instructed by our customer-service team.
Because California requires restrictive return conditions to be displayed conspicuously, place a visible link to this policy in the website footer, checkout area, and order-confirmation communications rather than hiding it only on the product page.